Harken Health
Harken is the first to unite relationship-driven primary care with user-friendly health insurance in one simple plan. Our model is built entirely around the needs of members, creating a dedicated home base for health that reconnects the face-to-face care experience missing from traditional health plans. Our doctors, health coaches and support teams operate within community-based Harken clinics to put remarkable care within more people’s reach.
The Cultural Narrative
There was a time when the relationships we had with the people who cared for our health were personal. Our doctors knew us by name, without having to look at our charts. Pharmacists took time to tell us how we could get better beyond the prescriptions they sent us home with.
Health care wasn’t a system. It was a group of people who were in our corner, working for our health. What happened to that kind of health care? How did it turn into what it is today? This has to change.
We have to change it. We will change it.
Where do we start? Business as usual has led us to forget about the patient. Harken will be the vehicle that enables us to deliver amazing patient care to the nation. We will act as the open door, creating accessibility for anyone, defying a system that has lost focus of those they serve.
We will rebuild the relationship between people who need care, and those who care for people. We see a world where the relationship is the single most important element of helping people get better. Efficiency should only be about what happens behind the scenes, enabling great care to happen.
To accomplish this we have to start over. Incremental improvements will not overcome the real problems in health care.